Privacy Policy

Last updated: June 12, 2026

cockatoo.live ("cockatoo.live", "we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website and live-streaming services (the "Service"). This Policy is intended to comply with applicable United States privacy laws.

1. Information We Collect

• Account information. When you register, we collect your name and email address.
• Usage & device data. We automatically collect information such as your IP address, browser type, pages viewed, and interactions with live events, using cookies and similar technologies.
• Communications. If you contact us or subscribe to our newsletter, we store your email address and the content of your messages.

2. How We Use Your Information

• To create and manage your account and let you register for and join live events;
• To operate, maintain, and improve the Service;
• To send you service-related messages and, with your consent, marketing emails;
• To analyze usage and measure the performance of our content;
• To detect, prevent, and address security issues or abuse.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling some cookies may affect how the Service functions. Where required, we will ask for your consent before placing non-essential cookies.

4. How We Share Information

We do not sell your personal information. We may share it with:

• Service providers who help us operate the Service (e.g., hosting, email delivery, and analytics), under contracts that require them to protect your data;
• Legal authorities when required by law or to protect our rights, our users, or the public.

5. Data Retention

We keep your personal information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion at any time (see Section 7).

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on where you live, you may have the right to access, correct, or delete your personal information and to opt out of marketing communications. California residents have additional rights under the CCPA/CPRA, including the right to know what personal information we collect and to request its deletion, without discrimination for exercising those rights. To make a request, email us at support@cockatoo.live.

8. Email Marketing

If you subscribe to our newsletter, you can unsubscribe at any time using the link in any email or by contacting us. We may still send you essential, service-related messages.

9. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you.

11. Contact Us

If you have questions about this Privacy Policy, contact us at support@cockatoo.live.